TERMS OF SERVICE

ORDER POLICY

PRIVACY POLICY

Effective Date: [01/03/2026]

🦋 Terms of Service – Mariposas LLC

🧁 Orders & Payments

All products are custom-made to order.

A non-refundable deposit is required to secure your order date:

• Orders under $100 → $25 deposit
• Orders $150+ → $50 deposit
• Party setups/events → $100 deposit

Deposits go toward your total.

Remaining balances must be paid in full before pickup or delivery.

Orders are not confirmed until deposit is received.

❌ Cancellations & Refunds

• Deposits are non-refundable
• Orders canceled within 72 hours are non-refundable
• No refunds once work has begun

🔄 Changes to Orders

Changes must be requested at least 48 hours in advance and are not guaranteed.

Additional charges may apply.

🔁 Rescheduling

• Must be requested 48 hours in advance
• Subject to availability
• Rescheduling fee may apply

⏱️ Rush Orders

Orders under 72 hours notice:

• Subject to availability
• $20–$50 rush fee

⏰ Late Pickup

• 15-minute grace period
• Late fees may apply
• Orders may be forfeited without refund

🚫 No-Show Policy

Failure to pick up without communication:

• No refund
• Order forfeited

🎂 Custom Work Disclaimer

All items are handmade.

Final products may vary slightly due to:
• Design interpretation
• Materials
• Availability

📦 Pickup & Delivery

• Not responsible after pickup
• Customer responsible for handling
• Delivery fees confirmed after booking

Pickup Times:
🕐 10AM – 6PM
(Orders must be placed before 12PM)

(ADDITIONAL FEES FOR EXPRESS AND AFTER HOURS)

💲 Pricing Disclaimer

Prices listed are starting estimates.

Final pricing depends on customization.

Customers must refer to menu + submit order request for final pricing.

📸 Media & Content

All photos and designs belong to Mariposas LLC.

Images may be lightly edited.

We reserve the right to use images for marketing.

📌 Agreement

By placing an order, you agree to these terms.